If you are doing a product recall and you have the data to know who exactly bought the product – because you are Ikea – please, don’t damage your brand unnecessarily by sending the product recall email to customers who didn’t buy the product.
If you are doing a product recall and you have the data to know who exactly bought the product – because you are Ikea – please, don’t damage your brand unnecessarily by sending the product recall email to customers who didn’t buy the product.