maloandco
How to introduce your Support Team
Vimeo introduces its support staff in a user-centric, lovely way. Kind, closer, and focused on where the visitor clicks.
Click + Mouseover. You’ll love it.
source: https://vimeo.com/upgrade1
Beyond no-replay emails
Avoid no-reply emails, and if possible, invite the user to reply. You might get insightful feedback.
source: https://www.justunfollow.com/
Don’t call it Premium. It’s old fashioned.
If you pay, you’ll be awesome. Being Premium is from the ’00s—and classist.
source: https://bufferapp.com/
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© 2021 malo and company, SA made with love Barcelona, Spain by vivid digital